Privacy Policy
Last Updated: May 2026 | Kifayti Commerce Private Limited | Nagpur, Maharashtra
Kifayti Commerce Private Limited respects your privacy and is committed to protecting your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. By accessing or using Kifayti.in, you consent to the collection and processing of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide
- Name, mobile number, and email address
- Delivery address and contact details
- Account credentials
- Customer support communications
B. Transaction Information
- Order history and payment status
- Billing details
- Refund or cancellation records
C. Technical Information
- IP address, browser type, and device information
- Operating system and approximate location data
- Platform usage activity
D. Third-Party Login Information
If you log in through Google or similar providers, we may receive profile details authorised by you.
2. Purpose of Data Collection
We use your information to:
- Process and fulfil orders, and arrange delivery
- Provide customer support and resolve disputes
- Improve Platform functionality and personalise your experience
- Prevent fraud, abuse, and unauthorised access
- Comply with legal and regulatory obligations under Indian law
- Send transactional notifications and, with your consent, promotional communications
3. Information Sharing
We do not sell, rent, or trade your personal information. Information may be shared only with:
- Sellers โ your name, address, and order details for order fulfilment
- Delivery partners โ your address and contact number for delivery
- Payment gateways โ transaction data processed securely via Razorpay
- Government or legal authorities โ when required by law or court order
- Professional advisors and service providers โ bound by confidentiality obligations
4. Data Retention
We retain personal information only for as long as necessary for business operations, legal compliance, tax and accounting requirements, fraud prevention, and dispute resolution. Certain records may be retained even after account deletion where required by law.
5. Cookies & Tracking Technologies
Kifayti uses cookies and similar technologies for login authentication, cart management, analytics, performance monitoring, and personalisation. You may disable cookies through browser settings; however, some Platform features may not function properly.
6. Data Security
We implement reasonable technical and organisational safeguards including SSL encryption, access controls, secure hosting infrastructure, and internal security protocols. However, no online transmission system is completely secure and Kifayti cannot guarantee absolute security.
7. User Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Withdraw consent for data processing
- Request account and data deletion
- Opt out of marketing communications at any time
Requests may be submitted to support@kifayti.in.
8. Children's Privacy
The Platform is not intended for individuals below 18 years of age. Kifayti does not knowingly collect data from minors. If you believe a minor has provided personal data, please contact us immediately and we will delete it.
9. Third-Party Services
The Platform may contain links or integrations with third-party services. Kifayti is not responsible for the privacy practices or content of third-party platforms.
10. Policy Updates
Kifayti may update this Privacy Policy periodically. Material changes may be communicated through Platform notices or email notifications. Continued use of the Platform after such changes constitutes your acceptance of the updated policy.
11. Contact Information